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Free is the full product, not a gated demo. Every analytics surface, every integration, every API: included. The only ceilings on Free are storage, retention, and the rate limits on automation endpoints.
Unity, Unreal, Godot, Python, TypeScript. Same wire format.
Limit: No cap on events per session, sessions per game, or testers per game.
Connect a channel, every text + video upload posted there flows into the dashboard as a session.
Limit: One channel per game. Pings on analyzer completion.
Same shape as Discord, for studios on Slack.
Limit: One channel per game.
Mint single-use keys, share them, every session a tester records gets tagged with their identity.
Limit: Unlimited keys per batch, unlimited batches per game.
Upload a folder of raw playtest recordings, Playloop transcribes (BYO Whisper key) and analyzes.
Limit: Bound by Whisper BYO cost + the storage cap below.
Drop in an existing analytics export and Playloop sessionizes it into real playtests. Recognized exports map their columns automatically.
Limit: Up to 5,000 sessions per import on Free (Indie 25,000, Studio 100,000). Total volume is bound by the storage cap below.
OpenAI, Anthropic, or Gemini. Plug your key in Settings → AI provider, analyses run at full quality.
Limit: Cost is bound by your own provider account, not Playloop. Up to 5,000 sessions analyzed per day on Free (Indie 25,000, Studio 100,000); automatic on-import analysis counts toward it, the daily window resets on a rolling 24h.
Per-session narrative, per-tester journey, per-build report, per-game overview.
Limit: Same depth as paid tiers; the only Free constraint is BYO-key cost.
"Who is online right now" counter, 24h peak, all-time peak, 5-minute concurrency chart, live event feed.
Limit: No cap.
Scrub through any session and see exactly what events fired, when, in what order.
Limit: Bound by retention (see Storage below).
Unity, Unreal, TypeScript SDKs auto-install a crash handler. Symbolicate IL2CPP retail builds.
Limit: Unlimited crash rows. Symbol uploads bound by the storage cap.
Ship a new build, see what moved, get plain-English "here is what to try next" suggestions.
Limit: BYO key drives the suggestion AI. No paid-tier gate.
Group similar feedback ("locked door confusion (7 testers)") instead of N scattered comments.
Limit: No cap.
Multi-field forms (rating, short text, long text, yes/no). SDK opens them at any milestone you pick.
Limit: Unlimited forms per game. Server caps spam: 1 submission per (session, form), 3 submissions max per session across all forms.
Subscribe to session.analyzed and session.failed, fire to your URL with HMAC-signed payload.
Limit: 100 deliveries / day per workspace on Free. Indie raises to 1,000, Studio to 10,000. Counted per event, not per subscriber URL.
Drop Playloop into Cursor, Claude Code, or any MCP-capable agent. Query sessions, insights, builds from the model.
Limit: Free at every tier. Rate-limited per management key (60 req/min).
GET /api/v1/* for scripts that want their own pipeline. List games, sessions, insights, builds, testers.
Limit: Free at every tier. Rate-limited per management key (60 req/min).
GitHub, Linear, Notion. One click on an insight files a ticket with the relevant session + transcript.
Limit: Unlimited tickets. One tracker per workspace.
Crash pings, analysis-complete pings, daily digest. Same channels as ingest.
Limit: Unlimited.
Invite teammates with Admin / Member / Viewer roles. Testers stay separate and never count against the cap.
Limit: 2 collaborators on Free (you + 1). Paid tiers add more.
Every notable security event recorded. Visible to operators via the admin app today.
Limit: Retained for 30 days on Free.
One-click full account export (sessions, insights, assets, AI summaries) as a ZIP.
Limit: Available any time. Step-up auth required.
Raw video, audio, and asset uploads. Compressed client-side before upload.
Limit: 1 GB on Free. Reach the cap and uploads are paused until you free space or upgrade.
Sessions, insights, assets stay queryable for this long.
Limit: 90 days on Free. Older data is purged.
Discord community, public docs, status page, public changelog.
Limit: Best-effort. Paid tiers add email + Slack support.